We require all animals using our facility be current on their Rabies Vaccine. An updated shot record is required at the time of first service. Records may be sent via email or text, we will also accept a paper record. While we do our best to let our clients know when their record needs updating, it is the owner’s responsibility to keep their pet’s record up to date.

We are committed to skin and coat health and we take our responsibly to our pet clients very seriously. Shaving certain coat types can introduce a world of health problems. We prefer not be responsible for injuring the pet’s coat and/or skin. If you have questions about your pet’s breed send us a text!

We groom our clients in rotating intervals. This allows the pet to take breaks between each stage of the grooming process. Over the years, we have found this typically leads to better behavior and more relaxed attitudes from our pup clients. We do offer an express service for our special needs clients, call/text us for more info!

First and foremost: Please call/text us BEFORE you are late! We do operate on a tight appointment schedule; oftentimes advance notice of late arrivals/pickups will help us to better plan and make sure our other clients are not delayed as result. If we are unable to accommodate, we will do our best to reschedule you immediately. Please note, that cancelling your appointment without notice will always result in a $25 fee. We understand life happens, just reach out!

We offer two discounts! We offer a 10% pre-book discount when you book your next appointment at check out. Your next appointment must be within 8 weeks. We also offer a loyalty program which awards a $20 coupon on your 10th visit. These discounts may not be combined.

Please tell us BEFORE your appointment if you know of any human or dog aggression that your pup may exhibit. This helps to keep your dog, our staff and other dogs in our care safe. We will try to complete the grooming process while taking necessary safety precautions. If we find we are unable to groom your dog due to their behavioral issues, we will make recommendations on how to get them groomed safely.

Congratulations! You may begin bringing your puppy for grooming as soon as they have their first set of puppy shots. The sooner you begin taking them to a groomer, the better. Grooming is a training process and can take several visits before we are able to achieve a full haircut. Every puppy is different! Some puppies may need to visit every 2-4 weeks at first while they are learning. Going too long between grooming visits may introduce habits that are difficult to change and prevent the puppy from receiving the haircut you would like. Our professional groomers are here for you! We will make recommendations on how to successfully groom train your pup.

Most dogs require grooming every 6-8 weeks. Longer coats and cuts will require grooming more often. Your dog should not go more than 12 weeks between grooming appointments.

Not to worry, we will try our best to help! Matting comes in a lot of varieties, some can be brushed out, most cannot. At Spot, our motto is “Humanity before vanity.” Since brushing out mats is painful, we prefer to clip mats out and start fresh. Your pet’s coat will not be ruined by clipping the matted coat down, it will grow back! Please understand that matting can cause serious issues for a pet’s skin. When necessary, removing a heavily matted coat includes risks of nicks, cuts or abrasions due to warts, moles or skin folds trapped in the mats. Heavy matting can also trap moisture and urine near the pet’s skin allowing mold, fungus or bacteria to grow, causing skin irritations that existed prior to the grooming process. After effects of mat removal procedures can include itchiness, skin redness, self-inflicted irritations or abrasions. Shaved pets are also prone to sunburn and should either have sunscreen applied daily or should be kept out of the sun until the hair grows sufficiently to protect the skin. In some cases, pets may also exhibit brief behavioral changes. Our professional groomers are here for you! We will make recommendations on how to successfully care for your pup’s coat so matting does not occur again.

Phone: (972) 347-6803
Email: info@spotpetsalon.com
1061 N. Coleman Street Suite 50
Prosper, TX 75078